Morbi in Gujarat is one of the world’s largest tile manufacturing clusters, with hundreds of factories producing vitrified, porcelain and ceramic tiles. For an importer, distributor or project buyer, that choice is a strength. It also means you need a clear way to tell which supplier is the right fit for your market.
This year has made that question more important. Gas supply disruption in the spring cut India’s tile exports sharply in April, before a recovery by June (CeramicPost, based on DGCI&S data), and freight on several lanes remains volatile. Buyers who had a structured way to evaluate suppliers were better placed to adapt.
Below is the framework experienced importers use, whether for a first trial container or a long-term partner review.
1. Start with the product, not the price list
Price only means something once you know exactly what you are comparing.
Technical specification
Ask for a technical data sheet for each series, and check that it states:
- Tile type and body: full-body vitrified, double charge, glazed vitrified (GVT/PGVT) or ceramic wall tile.
- Water absorption: the key figure for classification under ISO 13006 / EN 14411. Porcelain is typically 0.5% or below.
- Size, thickness and rectification: with stated tolerances.
- Surface finish: glossy, matt, carving, rustic, high-gloss, and so on.
- Slip resistance: where relevant, using the method your market requires (for example, R ratings in Europe or DCOF in the US).
- Breaking strength, abrasion (PEI for glazed tiles) and chemical resistance.
If your project or market requires third-party test reports, ask whether they are available for the specific series you are buying, and how recent they are.
Consistency across batches
For distributors, consistency matters as much as quality. Ask how the factory controls shade, calibre (size variation) and flatness, and how these are marked on cartons.
2. Look at the factory behind the brochure
Capacity and production planning
Ask how monthly capacity is split across sizes and finishes, and how export orders are scheduled alongside domestic demand. You are looking for a realistic production lead time, not an optimistic one.
Energy and continuity
This year showed how much Morbi production depends on gas availability and price. It is reasonable to ask a supplier how they managed the disruption in March–May 2026, and what they do to keep schedules stable when fuel conditions change.
Visits and video audits
A physical factory visit is ideal. If travel is not practical, ask for a live video walk-through of the production line, sorting area and warehouse.

3. Check export readiness
A good factory is not automatically a good exporter. Export readiness covers the steps between the kiln and your warehouse.
Packing and labelling
Ask to see standard export packing: carton strength, pallet type, corner protection, strapping and shrink-wrapping. Confirm that the supplier can follow your labelling requirements, such as language, barcodes, your brand name or private label, and shade and calibre codes.
Container loading
Ask how they calculate the container load for your sizes, and whether they respect payload limits for your destination. Ask for loading photos as standard.
Documentation
Confirm the supplier can provide the documents your customs broker needs, accurately and on time. This usually includes the commercial invoice, packing list, bill of lading and certificate of origin, plus any market-specific certificates or conformity documents.
4. Understand trade rules in your market
Several markets apply trade remedies to Indian ceramic tiles. For example, the United States has a countervailing duty order, and South Africa imposed provisional anti-dumping payments in July 2026 (CeramicPost). Rules differ by country and can change.
Before ordering, check with your customs broker:
- the correct HS code for the product;
- any anti-dumping or countervailing duty that applies, and whether rates differ by exporter;
- local labelling, standards or registration requirements.
A reliable supplier should understand these issues and help you get the paperwork right. They should never suggest misdeclaring products or origin to avoid duties.
5. Evaluate commercial terms and communication

Clear quotations
Ask for quotes on a consistent basis, usually FOB Mundra or Pipavav, with the validity period clearly stated. With freight changing week to week, comparing FOB prices and getting your own freight quote is the fairest way to compare suppliers.
Samples and trial orders
Request physical samples of the exact series and finish. For a new relationship, a mixed trial container lets you test quality, packing and communication before you scale up.
Responsiveness
Notice how quickly and clearly the export team responds, and whether they share updates without being chased. Communication during sampling is usually a good guide to communication during a live order.
Payment terms
Discuss payment terms openly, whether advance and balance against documents, letter of credit, or another structure your bank supports. Clear terms protect both sides.

Supplier evaluation checklist
Use this list when comparing Morbi suppliers:
- ☐ Technical data sheet received for each series, including water absorption, size tolerance and finish
- ☐ Slip resistance and other test data provided in the method my market requires
- ☐ Third-party test reports available, where my project needs them
- ☐ Shade and calibre control explained, and marked on cartons
- ☐ Realistic production lead time confirmed in writing
- ☐ Factory visit or live video audit completed
- ☐ Export packing, pallet and labelling standards agreed
- ☐ Container load plan and loading photos confirmed
- ☐ Export document list confirmed with my customs broker
- ☐ HS code, duties and local compliance checked for my market
- ☐ FOB quotation with clear validity period received
- ☐ Physical samples approved for the exact series
- ☐ Payment terms agreed in writing
- ☐ One named export contact for the order
Working with Capron Export
Capron Vitrified is a tile manufacturer and exporter based in Morbi, Gujarat. We welcome buyers who evaluate us carefully. Whether you are building a new range, seeking a dependable second source, or buying for a project, we are happy to share technical details, samples and a clear FOB quotation, and to arrange a factory visit or video walk-through.
Ready to evaluate a Morbi supplier? Contact Capron Export or message our export team on WhatsApp at +91 76220 25593. Tell us your market, sizes and expected volumes, and we will respond with the details you need to make a confident decision.
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